Your care

Patient Relations

Group doing a fitness class together

We take patient feedback very seriously and look at them as opportunities to improve the services we provide. If you would like to bring a compliment or concern to our attention about the hospital’s environment, service, or the official language you were served in, you can contact us in one of the following ways:

  • In writing to:
    Patient Relations Delegate
    20260 County Road 43
    Alexandria, ON K0C 1A0
  • Through our website via the "Feedback" tab on the right of the page.
  • By telephone - call 613.525.2222 x4335

All complaints, written or verbal, shall be acknowledged promptly in the official language it was received.

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