Accessibility

At Hôpital Glengarry Memorial Hospital, we are committed to providing inclusive and accessible healthcare services to all members of our community. We recognize the importance of ensuring that our facilities, information, and communication are readily available and usable by everyone, including individuals with disabilities.

Accessibility Report and Plan

• Accessibility Annual Report 2023
• Accessibility Multi-Year Plan 2023-2028

Policies

• Accessibility (COR.03.004)
• Accessibility Committee Policy (COR.03.002)
• Accessibility Customer Service Training (CO.07.025)
• Accessibility Sef Identification (CO.03.006)
• Accessible Multiple Format (IN.02.009)
• Accessible Multiple Format Request Form (51A-171)
• Individualized Emergency and Disaster Response Plan (COR.02.020)
• Staff Recruitment (COR.08.004)

Interpretation Services

The hospital is pleased to offer interpreter services, including American Sign language (ASL), through LanguageLine Solutions. This service ensures that language is not a barrier to effective communication between our healthcare professionals and our patients and families. This 24-hour service offers seamless access to professional interpreters in over 240 languages, ensuring that patients and families receive the care and support they need.  

If you require interpretation services while at the hospital, please speak to your healthcare provider.