Privacy Policy

This outlines our privacy policy when using our website.

For more information about the privacy of your health information, please see Privacy Office >

Introduction

Hôpital Glengarry Memorial Hospital (“we,” “us,” “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information we receive when you visit our website https://www.hgmh.on.ca/.

Information We Collect

We collect various types of information to provide and improve our services to you:

1. Personal Information:

When you submit forms on our website, we may collect the following information:

  • Full Name
  • Email Address
  • Telephone Number
  • Payment Information (processed via a third-party payment processor)

Providing your email address and telephone number is optional and only necessary if you require a reply.

2. Technical Data:

We may automatically collect information about your visit, including:

  • IP Address
  • Browser Type and Version
  • Time Zone Setting
  • Browser Plug-In Types and Versions
  • Operating System and Platform
  • Language Preferences

3. Usage Data:

We collect information about how you use our website, including the pages you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our website
  • To notify you about changes to our website or services
  • To allow you to participate in interactive features of our website
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our website
  • To monitor the usage of our website
  • To detect, prevent, and address technical issues
  • To fulfill any other purpose for which you provide the information

Cookies and Tracking Technologies

Google Analytics:

We use Google Analytics to collect and analyze information about how you use our website. Google Analytics collects information such as how often users visit the website, what pages they visit, and what other sites they used prior to coming to our website. We use the information we get from Google Analytics to improve our website. For more details, please refer to Google’s Privacy Policy.

Cookies:  

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. Learn how to manage cookies on All About Cookies.

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

With Service Providers:

We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer service.

For Legal Reasons:

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

To Protect Us and Others:

We may disclose your personal information when we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.

Security of Your Information

We use reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Your Rights

You have the right to access, correct, update, or request deletion of your personal information. You can do this by contacting us using the contact information provided below. You also have the right to opt-out of receiving marketing communications from us at any time.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: info@hgmh.on.ca
Address: 20260 County Road 43, Alexandria, Ontario K0C 1A0
Phone: (613) 525-2222

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Conclusion

Hôpital Glengarry Memorial Hospital is dedicated to protecting your personal information and ensuring a secure online experience. If you have any concerns or need further assistance, please contact us using the information provided above.

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