Hand Hygiene Rates

  • Hand hygiene is a key issue for our hospital, and our hospital has mobilized resources to enhance patient and health care provider safety through improved hand hygiene within our organization.
  • Patient safety remains the most important priority for our hospital; this involves ensuring that patients are not at risk for contracting health care-associated infections.
  • We know that good hand hygiene is the single most effective way to reduce the risk of health care-associated infections.
  • Hand washing is something we all do, but it's also something that we want to continue to do better - i.e., at the right times and the right way, etc.
  • To be clear, health care providers are washing their hands. What the provincial audit tool does is help ensure that they are washing them the right way at the right times.
  • We have sound infection control programs in place and are committed to using standardized patient safety data and public reporting to drive further improvements.
  • Last March, 100% of Ontario hospitals participated in the government's Just Clean Your Hands training program - an evidence-based, multi-faceted hand hygiene program to support hand hygiene improvement in hospitals.
  • We are working to create a culture of patient safety involves everyone - health care administration, health care professionals, and, of course, patients and families.
  • The dedicated health professionals who work in this hospital are committed to providing the best possible care to our patients.
  • Public reporting on patient safety indicators is an important and positive step forward.
  • Our hospital strongly supports the provincial government's new public reporting regime because we believe it will inspire improved performance, enhance patient safety, and strengthen the public's confidence in Ontario's hospitals.
  • The public reporting of hand hygiene compliance rates is another, helpful measure to ensure the care provided to our patients is even safer, and improves over time.
  • The public reporting of hand hygiene compliance rates is not intended to serve as a comparator measure among hospitals. It is, above all else, about reducing the occurrences of health care-associated infections.
  • Hand Hygiene Compliance Rates Ontario hospitals are posting their hand hygiene compliance rates as percentages for time periods identified by the Ministry of Health and Long-Term Care, using the following formula:

# of times hand hygiene performed x1000
# of observed hand hygiene indications

These percentages also reflect:

  1. Hand hygiene before initial patient/patient environment contact by combined health care provider type (e.g., nurses, allied health professionals, physicians, etc.)
  2. Hand hygiene after patient/patient environment contact by combined health care provider type (e.g., nurses, allied health professionals, physicians, etc.) 

Hand Hygiene Indication

Annual Reporting

Annual Reporting

Annual Reporting

Annual Reporting

Annual Reporting

Annual Reporting

Annual Reporting

Annual Reporting

Before initial
environment contact









After patient/patient
environment contact









Information for Patients and Families

Patient safety remains the most important priority for Hôpital Glengarry Memorial Hospital and this involves ensuring that patients are not at risk for contracting healthcare-associated infections.

We have a number of practices in place to help prevent and control infections, including a comprehensive hand hygiene program. As of April 30, 2009, all Ontario hospitals are required to annually post their hand hygiene compliance rates to further promote accountability and transparency within the health system.

If you have any questions about the information below or about our hospital's infection prevention and control program, please contact the Infection Prevention and Control Practitioner at 613-525-2222 ext. 4114.

What are health care-associated infections?

Sometimes when patients are admitted to the hospital, they can get infections. These are called health care-associated infections.

How will the public reporting of hand hygiene compliance affect compliance among health care professionals?

There are many factors that will improve hand hygiene compliance. Mandatory public reporting is one element. Certainly the increasing recent attention on the issue as well as the provincial government's multifaceted hand hygiene program called Just Clean Your Hands are important to ensuring effective hand hygiene at the right times.

Why is hand hygiene so important?

Hand hygiene is an important practice for health care providers and has a significant impact on reducing the spread of infections in hospitals. Hand hygiene is a different way of thinking about safety and patient care and involves everyone in the hospital, including patients and health care providers.

Effective hand hygiene practices in hospitals play a key role in improving patient and provider safety, and in preventing the spread of health care-associated infections.


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